Privacy Policy

Who we are

BioLand is a villa and restaurant property at Bostan, Novobërdë, Kosovo. We are responsible for the personal information described here.

What we collect

The details you give us when you enquire or book: your name, email address, phone number, travel dates, number of guests and any requests you add.

The enquiry form on this site does not send data itself; it opens an email in your own email program. The site sets no cookies and uses no analytics or tracking. Our hosting provider keeps standard technical logs, such as IP address and browser type, for security and reliability.

How we use it

To answer enquiries, manage bookings and keep the accounting records the law requires. We do not send marketing without your consent.

Who we share it with

Only the service providers that help us run the business, such as our booking system, website hosting, email and payment providers, and only as far as needed. We never sell your information.

How long we keep it

Only as long as needed for these purposes, or as long as the law requires.

Your rights

You can ask to access, correct or delete your information, or object to its use, by emailing us. We reply within 30 days. You can also complain to Kosovo’s Information and Privacy Agency.

Security

We take reasonable measures to protect your information, and the site is served over an encrypted connection.

Changes

We may update this policy. The date above shows the current version.